Course curriculum

  • 1

    01-Mindset & augmented leadership

    • Why AI is a leadership topic

    • Growth Mindset & the People Magic Quadrant

    • The FMCG disruption — what AI changes

    • Augmented leadership
  • 2

    02- Getting started & config

    • Access first run

    • The interface in 5 minutes

    • Settings & privacy

    • Make it yours: Custom Instructions

    • Pick your model

    • Agents & Notebooks — get set up
  • 3

    03-Security, ethics & EU frame

    • Shadow AI & the golden rules

    • Microsoft 365 Copilot vs public ChatGPT

    • Govern it like a Benelux enterprise

    • Oversharing & Restricted Content Discovery

    • Sensitive data protection & Purview DLP

    • Bias, hallucinations & systematic verification

    • GDPR & the EU AI Act
  • 4

    04-The POWER method

    • Why a structured prompt

    • The POWER method

    • P·O·W — the three pillars

    • E·R — the precision pair

    • POWER applied

    • Guided workshop

    • Mini POWER library

    • Before / after — the transformation gallery

    • The mega-prompt

    • Voice prompting & Copilot on the go
  • 5

    05 - Copilot across Microsoft 365

    • Copilot Chat & Context IQ

    • Copilot in Outlook — triage your inbox & draft faster

    • Copilot in Teams

    • Copilot in Word

    • Copilot in Excel

    • Copilot in PowerPoint — brief to deck

    • Copilot Notebooks — multi-source projects

    • Copilot Cowork — delegate a whole task

    • Outlook & Teams — going further

    • Excel Agent Mode (Edit with Copilot) & Python analysis

    • PowerPoint — advanced & brand decks

    • OneDrive & file Q&A

    • Researcher & Analyst — the reasoning agents
  • 6

    06 - Deploy & strategy

    • Identify your business case

    • Design Thinking — ROI/effort matrix

    • AI in Ferrero Benelux — the strategic stakes

    • Business cases from Ferrero France — what worked

    • Vision Benelux 2027 — the alignment workshop

    • Governance & the ambassadors rollout plan
  • 7

    07 - AI co-creation workshop

    • The co-creation mindset

    • Diagnostic — map your team's AI pain points

    • Ideation — generate & cluster use cases

    • Prioritize & build the COMEX exec summary (PowerPoint)

    • The managerial AI charter (Word)

    • Restitution & the 90-day adoption plan

    • The crisis demo — the shock moment

    • Strategic prioritization in Excel (ROI/effort matrix + Excel Agent Mode)

    • Communicating the shift internally (Outlook)

    • Capitalize & centralize (Teams / Notebooks)

    • The creative wow effect

    • Restitution & individual commitment
  • 8

    08 - Close: the human call

    • Authenticity — the human call

    • Your 30-day roadmap

    • AI ambassadors
  • 9

    09 - Advanced / Bonus

    • Advanced prompt engineering

    • Prompt chains

    • Context optimization

    • Complex use cases

    • Troubleshooting Copilot

    • Build your own agents — Copilot Studio & Agent Store