Course curriculum

  • 1

    01 - Mindset: the augmented manager

    • Copilot in your daily management

    • Growth Mindset — the augmented manager

    • From individual to team augmentation
  • 2

    02 - Getting started & configuration

    • Access first run

    • The interface in 5 minutes

    • Settings & privacy

    • Make it yours: Custom Instructions

    • Pick your model

    • Agents & Notebooks — get set up
  • 3

    03 - Security for managers

    • Shadow AI & the golden rules

    • Microsoft 365 Copilot vs public ChatGPT

    • EU Data Boundary, governance & AI Act

    • Sensitive data protection & Purview DLP

    • What your team can — and can't — do with Copilot

    • *GDPR & the EU AI Act

    • *Bias, hallucinations & systematic verification

  • 4

    04 - The POWER method

    • Why a structured prompt

    • The POWER method

    • P·O·W — the three pillars

    • E·R — the precision pair

    • POWER applied

    • Guided workshop

    • Mini POWER library

    • Before / after — the transformation gallery

    • The mega-prompt

    • Voice prompting & Copilot on the go
  • 5

    05 - Copilot across Microsoft 365

    • Copilot Chat & Context IQ

    • Copilot in Outlook — triage your inbox & draft faster

    • Copilot in Teams

    • Copilot in Word

    • Copilot in Excel

    • Copilot in PowerPoint — brief to deck

    • Bonus - PowerPoint — Creating presentations

    • Copilot Notebooks — multi-source projects

    • Copilot Cowork — delegate a whole task

    • Outlook & Teams — going further

    • Excel Agent Mode (Edit with Copilot) & Python analysis

    • PowerPoint — advanced & brand decks

    • OneDrive & file Q&A

    • Researcher & Analyst — the reasoning agents
  • 6

    06 - Business cases by function

    • Cross-functional reflexes

    • Sales & Key Account

    • Marketing & Brand

    • Finance & Controlling

    • Supply Chain & Operations

    • Customer Development / Category & Trade

    • HR & People

    • Communications

    • Leadership & Management
  • 7

    07 - Augmented management

    • Leading a team with AI

    • Optimize 3 daily team processes

    • Managerial authenticity — the human call

    • The Line Managers AI kit & handoff
  • 8

    08 - Close: the human call

    • Authenticity — the human call

    • Your 30-day roadmap

    • AI ambassadors
  • 9

    Hands-on

    • Sales & Key Account

    • Customer Development

    • Finance & Controlling

    • Supply Chain & Operations

    • Marketing & Brand

    • Press review & meeting recap

    • Hands-on cards
  • 10

    Resources

    • Hands-on corpus — Ferrero Benelux (practice data)
  • 11

    09 - Advanced / Bonus

    • Advanced prompt engineering

    • Prompt chains

    • Context optimization

    • Complex use cases

    • Troubleshooting Copilot

    • Build your own agents — Copilot Studio & Agent Store